Communicate With Your Customers Using Mobile Messengers and SMS

Use TextBack to Improve Your Website
Conversion Rate and Overall Customer Satisfaction

GET ACCESS

Works with the most popular messaging apps

SMS
VK.com
Диалоги
Telegram
Facebook
Messenger
Skype
Viber
WhatsApp
(soon)

How Can TextBack Help You?

We make it simple to have two-way conversations with your customers through mobile messengers and SMS

  •  
    Increase Sales on your website and social media
  •  
    Improve your mobile marketing ROI
  •  
    increase your service level performance
  • REDUCE YOUR CALL CENTER COSTS and your agents load

How Customers Struggle With Traditional Experience Channels

  •  
    Live chats are not working properly on mobile
  •  
    Customers don't have time to call businesses
  •  
    it’s expensive to call businesses when abroad
  •  
    IVR Decreases Customer Satisfaction

Why Messaging and SMS helps:

  •  
    of all mobile messages are read within three minutes of being received
  •  
    an average Open Rate for mobile messages versus 22 percent for email

How TextBack works

TextBack — is a platform that helps your business communicate with customers using popular mobile messengers like Facebook Messenger, WhatsApp, Telegram and SMS


TextBack is designed for your customer support and sales team so they can boosts their efficiency in customer communications

  •  
    We work with only with official API integrations with messengers platforms
  •  
    We can’t stand spam. We care a lot about customer personal info

Customer Service Automation

  •  
    Auto replies and flexible rules
    • when offline
    • average response time
    • popular response templates
  •  
    Auto responses and scenarios builder
  •  
    CRM and Helpdesk integration
  •  
    Analytics tools for team leader

Get your access the first!

Sign-up and get free access to have two-way conversations with your customers via mobile messengers and SMS

Get access

We have a plan for your team

Website widget

FREE
  • TextBack Widget — chat with your visitors directly via messaging apps
  • You may communicate with your customers directly via messaging apps
  • Work perfect on on desktop or mobile
  • All messaging apps included
Choose plan

Widget + TextBack App

12
per 1 user / billed annually
$20 per 1 user / billed monthly
  • Unified TextBack Dashboard that helps your team to boost communication efficiency
  • Customize your Widget
  • Telegram and Email notifications
  • All messaging apps + SMS included
Try it for free
Start your 14-day free trialYou may switch to free plan anytime

Enterprise

Personal Plan
  • Powerful API for advanced integration with CRM or Helpdesk systems
  • SLA + Phone support
  • IP access restrictions
Message us