Communicate With Your Customers Using Mobile Messengers and SMS

Use TextBack to Improve Your Website
Conversion Rate and Overall Customer Satisfaction

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How Can TextBack Help You?

We make it simple to have two-way conversations with your customers through mobile messengers and SMS

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    Increase Sales on your website and social media
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    Improve your mobile marketing ROI
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    increase your service level performance
  • REDUCE YOUR CALL CENTER COSTS and your agents load

How Customers Struggle With Traditional Experience Channels

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    Live chats are not working properly on mobile
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    Customers don't have time to call businesses
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    it’s expensive to call businesses when abroad
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    IVR Decreases Customer Satisfaction

Why Messaging and SMS helps:

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    of all mobile messages are read within three minutes of being received
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    an average Open Rate for mobile messages versus 22 percent for email

How TextBack works

TextBack — is a platform that helps your business communicate with customers using popular mobile messengers like Facebook Messenger, WhatsApp, Telegram and SMS


TextBack is designed for your customer support and sales team so they can boosts their efficiency in customer communications

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    We are working with messengers official platforms API only
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    We can't stand spam. And we don't do spam

Customer Service Automation

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    Auto replies and flexible rules
    • when offline
    • average response time
    • popular response templates
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    Auto responses and scenarios builder
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    CRM and Helpdesk integration
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    Analytics tools for team leader

Get your access the first!

Sign-up and get free access to have two-way conversations with your customers via mobile messengers and SMS

Get access